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PumpPOS ("we", "us", or "our") respects your privacy and is committed to protecting the personal data of our customers, users, and visitors. This Privacy Policy describes how we collect, use, and share your personal information when you use our point-of-sale software, mobile applications, and website (collectively, the "Services").

1. Information We Collect

We collect information to provide, maintain, and improve our Services:

• Account Information: Name, email address, phone number, and company details when you register for an account.
• Transaction Data: Information processed through the POS system, including sales records, fuel inventory levels, and employee activity.
• Payment Information: Billing details required for subscription processing (securely managed by authorized third-party payment processors).
• Device and Usage Data: IP addresses, browser types, log data, and crash reports.

2. How We Use Your Information

• To operate, secure, and maintain the PumpPOS cloud infrastructure.
• To process customer support inquiries and provide assistance.
• To send transactional emails, billing alerts, and system updates.
• To analyze platform usage and improve our services.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Service Providers: Third-party cloud hosting, email delivery, and payment processing partners that are legally bound to protect your data.
• Legal Obligations: If required by law, subpoena, or relevant legal processes.

4. Data Security

We implement industry-standard encryption, secure cloud infrastructure, and access controls to protect your data from unauthorized access, alteration, or disclosure. However, no internet transmission is 100% secure.

5. Your Rights

Depending on your location, you may have the right to access, correct, or request the deletion of your personal data. Please contact us to exercise these rights.

6. Contact Us

For any privacy-related questions, please contact us at support@pumppos.com.pk.